Shipping and Delivery
Who We Are
ReliveX ("we," "us," or "our") operates the website www.rarerestocks.com (the "Site"). Our goal is to provide a smooth and transparent shipping process for your convenience and satisfaction. Below you will find the details of our shipping process.
Shipping Costs
Free Shipping: We offer free shipping on all orders.
Shipping Area
Delivery Area: We ship worldwide.
Order Processing Time
Processing Time: Orders are processed within 1–2 business days, Monday through Friday.
Cut-off Time: Orders placed before 10:00 PM (EST) Eastern Standard Time (New York) will be processed the same business day. Orders placed after that will be processed the following business day.
No Processing: Orders will not be processed on Sundays or public holidays.
Delivery Time
Estimated Delivery: Orders are typically delivered within 5–7 business days after processing, depending on destination.
Shipping Process
Courier Services: We use reliable global carriers such as USPS, UPS, FedEx, DHL, and other trusted international couriers for all shipments.
Tracking Information: Once your order has shipped, you will receive an email with tracking information.
Damaged or Missing Orders
Damaged Orders: If your order arrives damaged, please contact us within 7 days to initiate a resolution.
Missing Orders: If your order is missing, please contact us immediately for assistance.
Returns
Return Policy: For detailed return instructions, please refer to our Return Policy.
Contact
Do you have any questions or comments about this shipping policy? Please contact us:
Email: info@rarerestocks.com
Phone: +1 775 362 1180
Opening hours:
- Monday – Friday: 08:00 – 20:00 (EST)
- Saturday – Sunday: 10:00 – 17:00 (EST)